/* css/public.css */

.categories-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
    gap: 10px;
    margin-bottom: 15px;
}

.category-btn {
    background-color: var(--secondary-color);
    color: var(--text-color);
    border: 1px solid var(--border-color);
    padding: 15px 10px;
    text-align: center;
    border-radius: var(--border-radius);
    cursor: pointer;
    transition: all 0.2s;
    user-select: none;
    word-break: break-word; /* Fix für lange Wörter wie Verbesserungsvorschlag */
    hyphens: auto;
}

.category-btn.selected {
    background-color: var(--primary-color);
    color: white;
    border-color: var(--primary-color);
}

.urgency-options {
    display: flex;
    gap: 15px;
}

/* Ticket View */
.ticket-header {
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 15px;
    margin-bottom: 15px;
}

.ticket-status {
    display: inline-block;
    padding: 5px 10px;
    border-radius: 20px;
    font-size: 14px;
    font-weight: bold;
    background-color: #e9ecef;
}

.status-neu { background-color: #cce5ff; color: #004085; }
.status-in-prüfung { background-color: #fff3cd; color: #856404; }
.status-in-bearbeitung { background-color: #d1ecf1; color: #155724; }
.status-rückfrage { background-color: #f8d7da; color: #721c24; }
.status-erledigt { background-color: #d4edda; color: #155724; }

.comments-section {
    margin-top: 30px;
}

.comment {
    background-color: #f9f9f9;
    padding: 15px;
    border-radius: var(--border-radius);
    margin-bottom: 15px;
}

.comment.internal {
    background-color: #fff3cd; /* Gelblich für intern im Admin */
    border-left: 4px solid #ffc107;
}

.comment.comment-admin {
    background-color: #eaf4ff;
    border-left: 4px solid var(--primary-color);
}

.comment.comment-member {
    background-color: #f9f9f9;
    border-left: 4px solid #ccc;
}

.comment-author {
    font-weight: bold;
    margin-bottom: 5px;
    font-size: 0.9em;
}

.comment-date {
    color: #666;
    font-size: 0.8em;
    float: right;
}

.ticket-photo {
    max-width: 100%;
    height: auto;
    border-radius: var(--border-radius);
    margin-top: 15px;
}